Developed and oversee Underground Connections' website, implementing an automated phone tree and standardizing branding across all company documents, including letterhead and apparel. Designed and produced marketing materials such as brochures, billboards, and flyers to enhance brand visibility. Wrote engaging and informative copy for the company blog and website, ensuring consistent messaging and tone. Streamlined payroll and workflow processes with automation, crafted standard operating procedures, and delivered employee training through virtual platforms. Introduced automated meeting transcription and summarization tools, improving communication and operational efficiency. Delivered comprehensive solutions that modernized workflows, strengthened brand consistency, and elevated marketing and content efforts.